Browsing Tag

Customer Service

Podcast: Bad Customer Service & Tipping – The After Show

Today, we’re talking about bad customer service. If you get good service, should you be tipping? What do we think about tipping – when, why and how much? Should you be tipping at the cigar shop? The Cigar Authority is a member of the United Podcast Network and is recorded live in front of a studio audience at Studio 21 Podcast Cafe upstairs at Two Guys Smoke Shop in Salem, NH and as always you […]

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VODCast: Should I Break Up With My Cigar Shop?

his week on The Cigar Authority Live from the Toscano Sound Stage in Salem, New Hampshire… Motorcycle Riders and Cigars have gone hand and hand since 1901, and that is when Indian Motorcycle began making bikes right near us in Springfield MA. Today we welcome Phil Zanghi of Indian Motorcycle cigar and we will talk about his cigar brand that goes hand in hand with the open road… Plus, we discuss whether you should break […]

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